Felisvaldo (Felis) Alcantara

Individual Mentor/consultant Category: Certified by: Outside Provider: (Other) and Black Belt Certified (Other)

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  • Professional with 6 years of experience in business continuity, operational risks, internal controls, processes, third party risk management (TPRM), fraud prevention and money laundering with strong performance in operational KPIs, governance and operational excellence projects.

    With a hands-on profile, he has experience dealing with senior management and constant participation in local and regional committees and forums on topics related to business continuity, projects and improvement of financial processes.

    He has certifications in Lean Six Sigma, Scrum, T&D and Excel, in addition to extensive knowledge in operational and strategic planning.

    Main skills:
    • Continuous Improvement of Operational Processes (Lean Six Sigma BB);
    • Business Continuity Management (ISO 23301 – DRI & BCI);
    • Operational and Technological Risk Management (ISO 31000);
    • Operational Controls;
    • Resilience of Third Parties and Suppliers;
    • Dashboards Management (Excel and Power BI);
    • Project and Portfolio Management (PMI & Scrum);
    • Information Security Management (ISO 27001);
    • Opex, Capex and Compensation budget management (Budget / Forecast / LRP);
    • Fraud and Money Laundering Prevention;

    ** https://www.linkedin.com/in/felisvaldo-alcantara-a2928032/ **

  • Black Belt Certified by (Name of Organization):

    GreyCampus Inc.

    Scanned Copy of Highest Level Black Belt Certification Earned (image or pdf): Certifications_.pdf
    Industry Specialization:
    • Call Center
    • Customer Service
    • Finance
    • Human Resources
    • Information Technology

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  • 1 Review on “Felisvaldo (Felis) Alcantara”

    1. Felisvaldo de Novaes Alcantara Post authorFelisvaldo (Felis) Alcantara
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      Overall Rating:
      5
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      I have worked with Felisvaldo at Laureate´s Brazil SSC, where he has shown an very pro-active attitude since he started, eager to learn and make the SSC implementation a success.

      Due to his can-do attitude, he was given the opportunity to participate early on in the set-up of our Continuous Improvement and Metrics area within the organization and managed to have this area up and running quickly, delivering Improvement projects and the necessary metrics/KPI´s for the SSC.

      This gave him the opportunity to grow professionally within our SSC and later within the company moving to the Anhembi-Morumbi HR department.

      I would definitely recommend Felisvaldo as an asset within the Continuous Improvement area for any company.

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